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Contact Information

Location

Based in Pretoria, South Africa

Serving clients globally

Email

hello@luminusx.com

support@luminusx.com

sales@luminusx.com

Phone

+27 (0) 64 909 5192

WhatsApp available

Business Hours

Monday - Friday: 9AM - 4PM

Weekend support available

Why Choose LuminusX?

  • Free consultation and detailed quote
  • Global services with competitive South African pricing
  • Transparent pricing, no hidden fees
  • Fast turnaround times
  • Ongoing support and maintenance

Frequently Asked Questions

How long does a typical project take?

Website projects: 1-4 weeks depending on package. Mobile apps: 4-12 weeks. Each package includes specific timelines, and rush delivery is available for an additional fee.

Can I customize a package?

Absolutely! All packages can be tailored to your specific needs. Mix and match features, upgrade anytime, or create a completely custom solution.

Do you offer payment plans?

Yes! Projects under R10,000: 40% deposit, 60% on completion. Projects R10,000-R25,000: 40% deposit, 60% on completion. Projects over R25,000: 30% deposit, 40% at milestone, 30% on completion.

What's included in maintenance packages?

Our maintenance plans range from R800-R6,500/month and include hosting, backups, security monitoring, updates, and support. Choose from Basic Care, Standard Support, Priority Support, or fully Managed Service.

Do you provide training?

Yes! Every package includes professional training on how to manage your website, content, or social media. We ensure you're confident using your new digital tools.

Can I upgrade my package later?

Yes! You can upgrade anytime and we'll credit what you've already paid toward your new package.

What if I need changes after launch?

All packages include free support for a specified period. After that, choose a maintenance plan or pay for individual changes as needed.

Do you work with international clients?

Yes! We're based in South Africa but serve clients worldwide. We can provide quotes in USD or EUR upon request.